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Changelog

New updates and improvements across the MeetingPackage Product Suite

November 1, 2026

Week 44 · 26 Oct–1 Nov 2026

Standard eProposal layouts, contacts across accounts and Blocked rooms in eProposals

Arrange Standard eProposals your way

Standard eProposals can now be arranged like Luxury ones: reorder, remove or add back sections under Section arrangement, including the Programme timeline, which no longer has its own switch. Details placement can also move the customer’s details form to its own tab In the sidebar of the online eProposal.

A Standard eProposal with the customer’s details on the Complete your details tab in the sidebar, next to the proposal
Where: Organisation → Brand styles (organisation admins) → Open editor → Template (or Quick edit).

One contact for several accounts and agencies

A person can now be one contact linked to several accounts and agencies. On Clients → Customers, the Company field takes more than one account, and on the booking page and in New Booking on My Bookings, the Account contact and Agency contact fields now suggest matching people under Other contacts as you type.

Show Blocked rooms in eProposals

Organisation admins can now have customers’ eProposals show the Blocked room quantities and rates instead of the Agreed ones. If no room type in a booking has Blocked rooms, the Agreed rooms are shown. On selected plans, the customer’s rooming list shows the same Blocked rooms.

Where: Organisation → eProposal (organisation admins).
What to do: Switch on Show Blocked rooms in eProposal. It changes the online eProposal of every booking in your organisation, including eProposals already sent.

Improvements & fixes

  • Sending eProposals: Sending an eProposal from a booking is now quicker; where Booking Owner under Organisation → Booking (organisation admins) is set to Proposal sender, save any other changes to the booking before you send, as sending no longer saves them.
  • Destination search: Where available, when bookers type in the Booking Engine’s Destination field, the best matches now come first in their group, and longer lists open in full with Show all.
October 25, 2026

Week 43 · 19–25 Oct 2026

File attachments in eProposal messages, booking locks and message templates

Let customers attach files to their eProposal messages

Your customers can now attach files, such as agendas or attendee lists, to the messages they send you from Standard and Luxury eProposals. Your team finds and downloads them on the message in the booking’s Messages tab.

The Messages panel of an eProposal: a customer message with an attendee list attached, and a new message with a picked file next to the Attach file and Send buttons
Where: In the eProposal, Messages (Standard) or Ask a question (Luxury) → Attach file.

Lock bookings automatically once they’re Actualized

Organisation admins can now have Actualized bookings locked automatically, so their event and rooms can’t be changed by accident. An organisation admin can Unlock a booking to make corrections, and unlocking it or locking it again is recorded in the booking’s Log tab.

Where: Organisation → Booking (organisation admins).
What to do: Switch on Lock booking to use it.

Write to customers faster with message templates

You can now save reusable message templates for each language and pick one from the Message template dropdown in a booking’s Messages tab. The template fills in the booking’s details, and you can edit the text before sending.

Where: Organisation → eProposal → eProposal placeholders (organisation admins), or Venue Settings → eProposal placeholders.
What to do: Add your templates under Message placeholders.

Improvements & fixes

  • Default hold date: Switch on Default provisional hold date under Organisation → eProposal and choose how many days before the event, so the Provisional hold date is pre-filled when you send an eProposal for a booking that doesn’t have one yet.
  • Contact details on eProposals: Hide owner e-mail under Organisation → eProposal now offers Show, Hide and Use venue, and Hide leaves the email and phone number off the eProposal’s contact card.
  • eProposal templates: You can now give each template a Name (optional) under eProposal placeholders, so templates are easier to tell apart and find when you pick one, and the Available eProposal template variables list can now be searched.
  • Attendees for several rows: Where available, you can select several rows in a booking’s event table and give them all the same number of attendees in one step with Set attendees.
October 18, 2026

Week 42 · 12–18 Oct 2026

Questions on eProposal lines, plus 360° tours that open inside Luxury eProposals

Let customers ask about a line of their eProposal

Your customers can now ask about a specific line of their eProposal with Ask about this. Your team reads and answers these questions in the booking’s Messages tab, so each answer stays with the line it’s about.

Where: Organisation → Brand styles → Open editor → Template (or Quick edit).
What to do: Switch on Questions on rows in each brand style that should offer it.

Explore 360° tours without leaving a Luxury eProposal

Your customers can now explore the venue’s 360° tour without leaving a Luxury eProposal: the 360° tour button opens it inside the proposal, with Open in a new tab for any tour that can’t be shown there. When the cover shows a photo, a new Property film button lets them watch the venue’s film there too.

Keep discounts when you copy a booking

When you copy a booking, the copy can now keep the original booking’s discounts. Use the new Discounts option in the Copy booking dialog, which is ticked by default. Available on selected plans.

Improvements & fixes

  • eProposal activity: A booking’s Log tab now records when your customer accepts or declines an eProposal and when your team countersigns it, including the customer’s reason for a decline.
  • Instant Quote insights: Where available, View insights on a booking now also explains why Instant Quote chose each meeting room, space and bedroom, as it already does for Auto create.
  • Columns: Where available, a new Columns menu in a booking’s Event section replaces Edit columns, making it quicker to show and hide columns.
  • Programme timeline: On Luxury brand styles, the Programme timeline switch has been removed; you now add or remove the timeline under Section arrangement.
  • Integrations: Syncs with OPERA Cloud now cover more of your booking changes.
October 11, 2026

Week 41 · 5–11 Oct 2026

Programme timeline in eProposals, and accounts with the same name

Let customers review eProposals with an AI assistant

Your customers can now take an eProposal to their own AI assistant. Once you switch it on, a Copy for AI menu on the eProposal lets them copy the proposal as text or start a new AI chat with it.

eProposal header for a demo venue with the English (UK), Download PDF and Copy for AI buttons
Where: Organisation → eProposal (organisation admins).
What to do: Switch on Enable Copy for AI in eProposal to offer it to your customers.

See the whole event at a glance

You can now add a programme timeline to your eProposals. It gives your customers an At a glance overview of the whole event, shown alongside the priced programme in the online eProposal.

Where: Organisation → Brand styles → Open editor → Template (or Quick edit).
What to do: Switch on Programme timeline in each brand style that should show it.

Let organisation accounts share a name

Organisation admins can now let organisation accounts share a name, from the new Accounts page in the Organisation menu. Account pickers then show each account’s address, so accounts with the same name are easy to tell apart.

Where: Organisation → Accounts (organisation admins).
What to do: Switch on Allow accounts with the same name.

Improvements & fixes

  • Booking Engine: Where available, bookers no longer need to choose a meeting room when adding Extras, which makes booking quicker and simpler.
  • Account level: Venue users in an organisation can now also store new accounts on organisation level, and Store on organisation level is now set to Yes for them by default.
  • Note author: On Luxury eProposals, you can now hide the ‘Note from …’ line above programme notes by turning off Show note author on the booking’s Settings tab.
  • One note for several rows: Where available, you can select several rows in a booking’s event table and give them all the same customer note in one step with Note, replacing their existing notes.
October 4, 2026

Week 40 · 28 Sept–4 Oct 2026

Instant Quote, the AI email agent, and brand styles with live preview

Instant Quote

Instant Quote replies to group enquiries automatically with a priced proposal, so customers don’t have to wait for a manual reply. It can quote enquiries sent to several venues through MeetingPackage, your group request form, your AI email agent and connected channels such as Cvent, and you can follow each quote in the booking. Available on selected plans.

Where: Venue Settings → Instant Quote (organisation admins).
What to do: Choose a Default booking owner for each venue under Venue Rights. They receive new Instant Quote bookings.

AI email agent

The AI email agent turns group enquiries sent to your venue by email into requests in MeetingPackage, so they’re handled alongside your other enquiries. Together with Instant Quote, it can reply with a priced proposal. Available on selected plans.

Edit brand styles with a live preview

Brand styles can now be edited on a full page, with a live preview of your eProposal beside the settings. The side panel is still there for quick changes.

Where: Organisation → Brand styles → Open editor (or Quick edit).

More choice in Luxury eProposals

Luxury brands can now choose whether the cover shows the venue’s photograph or plays its film, and can place the logo on a coloured box.

Where: Organisation → Brand styles → Hero media.
What to do: To play the venue’s film, set Hero media to Film. The photograph is shown until you do.

Seasonal prices in bookings

Meeting rooms and packages added to a booking now use the seasonal price for their date. Rows already in a booking keep their price.

Improvements & fixes

  • Bundles as one offer: For organisations using Event Bundles, a bundle’s items can be hidden in the eProposal so it shows as one priced offer, using Hide bundle items in eProposal.
  • Group request form: The form is easier to use with a keyboard and screen reader, and each step is checked when you press Continue.
  • Booking Engine: The search bar has a new, compact time picker. Where available, quantities are easier to edit and the basket shows the chosen times for extras.
  • Integrations: Syncs with OPERA Cloud, Event Temple, Cvent and Mews are more accurate and reliable.
September 27, 2026

Week 39 · 21–27 Sept 2026

A mobile-friendly Booking Engine, hotel rooms online, and richer Luxury eProposals

More flexible event bundles

Event bundles are more flexible, including bundles that cover several meeting rooms.

Where: Your organisation’s booking settings → Event Bundles. Organisation admins can switch it on; it starts off.

A mobile-friendly Booking Engine

Search results are easier to use on phones. On selected plans, booking on phones also gets a new step-by-step layout.

Choose which hotel rooms are offered online

A new Bookable online switch on each bedroom type decides whether it appears in the Booking Engine. Hotel rooms in the Booking Engine are available on selected plans.

Where: Venue Settings → Bedroom types, in the bedroom type form and the Bookable online column.
What to do: Every bedroom type starts switched off, so turn on Bookable online for the types you want to offer.

Richer Luxury eProposals

Luxury eProposals get richer content and more brand control, including a new heading font.

Faster booking edits

Editing bookings is faster, and notes are saved straight away.

Improvements & fixes

  • Extras step: Where available, the add-on step in the Booking Engine is now called Extras, and multi-day bookings can drop and re-add individual days.
  • Packages for several rooms: Bookers can now add the same package to more than one meeting room in a single booking.
  • Group request form: Organisations using group request consent can write their own newsletter and privacy wording, and the form is easier to use with a keyboard and screen reader.
  • Integrations: Availability and package syncs with Event Temple and OPERA Cloud are more accurate.
  • Copied bookings: Where available, copies keep their line-item and package notes.
  • Branded emails: Booking confirmation and cancellation emails now carry the right organisation’s branding.
  • Venue contact details: With Hide owner e-mail on, eProposals show the venue’s email and phone instead.
  • Booking steps: Time pickers show every available time, and cancellation-policy links at checkout open in a new tab.
  • Search widget: The embeddable search widget can sit inside your own page’s search bar, without its card.
September 20, 2026

Week 38 · 14–20 Sept 2026

Smoother eProposal signing, faster Cvent proposals, and video in Luxury eProposals

Smoother eProposal signing

Signing an eProposal now runs more smoothly. Where venue countersignature is used, venue users also see a reminder if they mark a booking Definite before countersigning an eProposal the customer has signed.

Faster Cvent proposals with one-click Auto create

We’ve rebuilt the Cvent proposal form to make proposals quicker to complete, and added a new Auto create ✨ button that fills in proposals for you to review before sending. Available on selected plans, starting with accommodation-only RFPs.

Video and 360° tour in Luxury eProposals

Luxury eProposals can now show the venue’s film in the cover area and include a 360° tour button. Programme pictures also open in a gallery bookers can swipe through.

What to do: Add a 360° tour link to the venue’s setup to show the tour button.

Improvements & fixes

  • Faster Booking Engine: Searches on busy destinations are about four times faster.
  • My Profile: Your profile now opens only from your name in the top right corner; the link in the left sidebar has been removed.
  • Branded sign-in emails: Where available, booker sign-in codes now carry your organisation’s logo.
  • Reports: Where available, Overview and Space Utilization now include tooltips that explain each figure.
September 13, 2026

Week 37 · 7–13 Sept 2026

Instant package booking, Luxury eProposals, and user rights per venue

Instant package booking in the Booking Engine

Qualifying packages can now be booked and confirmed instantly in the Booking Engine, and the Instant booking badge appears on each qualifying rate.

Booking Engine meeting room with the Instant booking badge on each rate
What to do: Check the minimum lead times on your packages.

New Luxury eProposal design

Brand styles now offer a Luxury template with a large cover photo, venue gallery, brand colours and sections you can reorder. The PDF matches the on-screen design.

Where: Organisation → Brand styles → set Template to Luxury.

Manage rights and emails per venue

Administrators can manage rights and booking emails per venue. Available on selected plans.

Where: Organisation → Users → Update Rights...

Consent on group requests

Group request forms can include optional newsletter and privacy-notice checkboxes, which you switch on under Organisation → Group requests, and consent is saved on the customer record. With the Marketing consent customer field enabled, Customers also gains a Marketing consent column and filter.

Improvements & fixes

  • Group requests: Requests from the public form now become bookings automatically.
  • Shorter event dates: Changing a booking’s dates is clearer, and the booking log records what changed.
  • Mews bedroom rates: For venues connected to Mews, a Rate must now be selected on accommodation items before saving.
  • eProposals on your domain: Where available, hotel groups can now have eProposals shown under their own web address.
  • Localised venue emails: Key venue emails arrive in each user’s language, if supported.
September 6, 2026

Week 36 · 31 Aug–6 Sept 2026

Automatic campaign codes, copyable eProposal texts, and protected booking contents

Campaign codes apply automatically

When a promotional campaign is running, its discount code is now applied automatically on search results, city pages and venue pages, and stays applied while bookers refine their search. All-venues campaigns also show their banner on each venue’s page.

Booking Engine venue page with a campaign banner and its discount code already filled in

Copy eProposal texts to other venues

Multi-venue organisations can copy placeholder texts (subject, email content and eProposal note) from one venue to others, or to a venue group. Existing texts at the target venues are kept.

Where: Venue Settings → eProposal placeholders → Copy to other venues.

Bookings keep their agreed products

Bookings and proposals keep every product they were agreed with, even if you later remove it from the package.

Improvements & fixes

  • Nearest venues first: Location searches in the Booking Engine now list the nearest venues first, and destination suggestions show cities before individual venues.
  • Discount codes on bookings: The code used is shown in booking details and emails, and stays on the booking when you save it.
  • Copied bookings: Where available, copies of Private bookings keep the original contact details.